CHNTOP Screen Printing Machinery CHNTOP Screen Printing Machinery
SERVICE SUPPORT
Service advantages and service concept system

Provide professional, fast and perfect user services, exceeding industry standards

Achieve the highest customer satisfaction

1
Quarter
Quarterly customer response
3
Hour
Hourly customization scheme feedback
6
Hour
Hourly delivery on main service area
24
Hour
Hourly provide common maintenance accessories
2
Day
Daily customer problems solving
4
Day
Daily customer's remaining problems solving
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Six advantages
Factory owner, High quality
Own processing, riveting, welding, electrical, assembly, quality workshops, high-precision CNC center and processing machine tools, advanced equipment and testing instruments, which control the whole process of quality and make the quality more reliable.
Technological innovation, sincere RD
Two RD and production bases, with more than 40 RD team members and more than 40 patents, strive to be a pioneer in screen printing industry.
Over 20 years industry experience
Deep industrial technology precipitation, dedicated to provide customer with professional, efficient, all-round exclusive services to meet various customized needs
Authoritative certification, trustworthy
Passed the national high-tech enterprises, ISO9001, CE, TUV, CQC and other international certification, quality assurance and sustainable market competitiveness.
Radiation throughout the country, high efficient service
With Shenzhen, Ji'an two RD and production bases, Suzhou, Qingdao, Chengdu branches and offices, fast response, fast solution, efficient and intimate service, to solve customer after-sales issue.
Industry explore and pioneer
CHNTOP is the explorer and pioneer of new screen printing technology who is providing global customers with the overall intelligent automatic screen printing equipment and solutions.
Service process

We have efficient and perfect sales service process.

We provide customer service from initial communication to sales, logistics to after-sales, follow-up and feedback in the whole process.

Professional response to customer inquiries
01
Recommend suitable product applications
02
Customized solutions
03
Strict inspection and on time delivery
04
Installation and commissioning guidance training
05
Equipment technical training and maintenance
06
Regular follow-up status
07
Provide technical upgrading scheme
08
Customized services
Scheme Customization
Overall solution for production line application and planning
Color customization
Customized production
Model customization
Different model size
Appearance customization
Equipment appearance and function retrofitting
Function customization
Software from logical architecture to function realization
Professional, efficient and perfect serviceprocess is only for better delivery experience
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Tel:+86 13827404130

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